Important changes to routine and non-urgent blood test appointments - as of 23rd August 2021
All GP practices are affected by the current national shortage of blood tubes and are taking urgent steps alongside our hospitals to prioritise their use for people with the greatest clinical need. This includes testing for serious conditions such as cancer.
We are following national guidance which has been issued in response to the shortage. As a result, we need to cancel and delay a number of patient appointments for blood tests deemed routine or non-urgent. If you have a routine blood test appointment the reception team at the surgery will be in touch directly if they need to cancel your appointment, this will be by phone or by text message.
Please be assured that appointments will be rescheduled once the situation has improved, and in line with national guidance. There are a few things you can do if you are affected by this change:
- Keep checking our website for regular updates – we will be sharing the latest patient information here as soon as we receive it.
- Check your phone for messages from us – we will also be using our patient text service to keep people informed.
- Please don’t call or contact us with questions about routine blood tests – we are experiencing exceptional levels of demand at the moment, and your cooperation will help us to reach those without smartphone or internet access with this critical information.
- Do get in touch online if your condition worsens or changes so that we can prioritise your blood test if necessary following clinical review
The changes are likely to be in place for at least four weeks. We will keep all our patients regularly updated as the national situation changes. We fully understand the frustration this is likely to cause, and apologise for the inconvenience.
On the 19th July infection control guidance for NHS healthcare providers is not changing. We will be asking you to please continue to wear a mask and socially distance if visiting our practice.
Protect yourself and our staff.
Welcome to Petroc Group Practice Online
The main surgeries are at Padstow and St Columb Major. There are branch surgeries at St Merryn and St Columb Road.
Both Padstow and St Columb Major have suitable access for disabled people including wheelchairs.