News

Covid 19 update

COVID-19: Important Practice Information

We have made some changes to the way we are running our surgeries, to try to keep everyone safe.

Please stay at home if you have either a high temperature and or a new, continuous cough.  Do Not go to the GP Surgery, pharmacy or hospital.  Use the NHS 111 online coronavirus service.

Changes to our Appointments

If you call for an appointment, you will be asked a series of questions by our trained staff.  Your name will be added to our triage list and a clinician will call you back as soon as possible.

Routine or pre-booked appointments

Some are going ahead as scheduled and staff are contacting patients on an individual basis.

If you are visiting Cornwall and are not registered with us

Please contact your own GP or the 111 service for advice.

When visiting the Practice

Please avoid visiting the practice unless you have an appointment booked.

On arrival for you appointment please follow the signs to book in at the window.  When you waiting for a clinician to come and let you in please keep a distance of 2 metres (6½ft) between yourself and others. 

We ask that you wear a face covering when visiting our surgeries to protect you and our staff.

Collecting Prescriptions

Please follow the signs for the dispensary, and queue at the window.  When you come to collect prescriptions,  please keep a distance of 2 metres (6½ft) between yourself and others. 

Our Dispensary hours have changed. 

At St Columb Major and Padstow we will be open for prescription collections from:

10.00am – 1.00pm

and

3.00pm – 5.30pm

At St Columb Road we will be open for prescription collections from:

10.00am – 1.00pm

and

3.00pm – 5.00pm

Note: this is subject to change at short notice, please check here or our web page for further updates.

Self-Isolating and Prescriptions

A friend or neighbour can collect your prescription on your behalf.

Sick notes

Online Isolation notes for those self-isolating due to coronavirus, either because they have symptoms or they live with someone who has symptoms, can be accessed through the https://111.nhs.uk/isolation-note/.