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COVID-19: Important Practice Information

Visiting the Practice

Please avoid visiting the practice unless you have an appointment already booked. When you visit the practice please keep a distance of 2 metres (6½ft) between yourself and others. 

Self-Isolating and Prescriptions

A friend or neighbour can collect your prescription on your behalf.

Sick notes

Online Isolation notes for those self-isolating due to coronavirus, either because they have symptoms or they live with someone who has symptoms, can be accessed through the NHS Website.

Routine or pre-booked appointments

Some are going ahead as scheduled but staff are contacting patients on an individual basis to postpone appointments as appropriate.

Advice for Visitors to the area:

visitor advice

For more information see the following:

NHS Advice

NHS 111 Online Coronavirus Service

Public Health England - Social Distancing

The Government has useful information on shielding and protecting the vulnerable here:

Looking after your mental health during the Coronavirus outbreak

Infectious disease outbreaks, like the current Coronavirus (Covid 19), can be scary and affect our mental health. The links below contain tips that you, your friends and family can use to look after mental health at this time. They suggests things you can try that can help your wellbeing including staying in touch with others

Rumour and speculation can fuel anxiety. Having access to good quality information about the virus can help you feel more in control. Up-to-date information can be found through and

Useful links

Mental Health Foundation


Information to help you cope if you are feeling anxious, worried, asked to stay at home or avoid public places or you have to self-isolate


Article about how to protect your mental health



Call: 116 123 for free 24/7


Sane Line

Out-of-hours mental health helpline

Every day 16.30-22.30

Call: 0300 304 7000


24/7 UK crisis text service

Text ‘SHOUT’ to ‘85258’

Rethink advice and information line

Monday – Friday 10.00-14.00

Call: 0300 5000 927

Outlook South West

Register for Online Therapy through an online referral form – SilverCloud


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website